Privacy Policy

Effective Date: August 13, 2025

Advanced Home Loan (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information.

How Consent Is Collected

Users opt in by completing our booking form with their phone number and email address and checking a required consent box that explicitly states they agree to receive SMS and email communications. The consent checkbox cannot be bypassed - users must actively check it to submit the form.

By submitting your information, you consent to receive SMS messages, phone calls, and emails from Advanced Home Loan regarding appointment confirmations, reminders, and educational updates about mortgage payoff strategies. Message frequency may vary. Standard messaging and data rates may apply. Reply STOP to unsubscribe at any time. For support, contact compliance at advancedhomeloan dot com.

This consent is obtained through an affirmative action (checking a required checkbox) and users are clearly informed of what they are agreeing to receive before providing consent.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Information: Name, phone number, email address, and any other details you provide through our booking forms or communications.
Usage Information: Information about how you interact with our website and forms, including IP address, browser type, and referring website.
Communication Data: Records of your preferences, opt-ins, and interactions with emails, text messages, and phone calls.

2. How We Use Your Information

We use the information collected to:

Schedule and confirm appointments.
Send reminders, confirmations, and follow-ups.
Provide educational content and updates related to mortgage payoff strategies.
Respond to inquiries and provide customer support.
Improve our website, booking experience, and services.
Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who help us deliver appointment scheduling, communications, and related services.
To comply with legal requirements, such as responding to lawful requests from government authorities.
To protect the rights, property, or safety of Advanced Home Loan, our users, or others.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

5. Your Choices

Text Messages: Reply STOP to unsubscribe at any time.
Emails: Click the “unsubscribe” link at the bottom of any email to stop receiving further messages.

Access/Update: You may request access to or correction of your personal data by contacting us.

6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

7. Links to Other Sites

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.